Privacy Policy

1Information We Collect

When you visit, register, or make a purchase on manyari.in, we collect necessary information to process your orders:

• Contact Information: Full Name, Email Address, Mobile Phone Number.
• Delivery Information: Street address, landmark, city, state, and 6-digit postal PIN code.
• Order History & Preferences: Items purchased, saved wishlist deities, and delivery status.
• Technical Data: IP address, device type, browser session tokens for cart retention.

2Payment Data & Cardholder Security

We do NOT store or process your credit card numbers, CVVs, or NetBanking passwords on our servers. All payments are handled directly by our Reserve Bank of India (RBI) authorized payment gateway partner, Razorpay, under highest-tier PCI-DSS Level 1 certification and 256-bit encrypted SSL pipelines.

3How We Use Your Information

Your information is exclusively used for:

• Fulfilling, packaging, and dispatching your orders through courier networks (Shiprocket).
• Sending transactional notifications (Order Confirmation receipt, Shipped AWB tracking, Delivery status).
• Customer concierge support via WhatsApp and Email.
• Detecting and preventing fraudulent payment transactions.

4Third-Party Data Sharing

We never sell, rent, or trade your personal data with third-party advertisers. We only share relevant shipping information with verified logistics partners (Shiprocket, Blue Dart, Delhivery) strictly for physical parcel delivery.

5Grievance Redressal Officer (IT Act & Consumer Protection)

In accordance with Information Technology Act 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of the appointed Grievance Officer are: